Terms of service


The seller of goods is the company SIA “VT TRADE”, established under the laws of the Republic of Latvia, registered with the Latvian Commercial register under the Nr.40203186108, having its legal seat at Riga, Andromedas street 1 - 76, LV-1084, Latvia, that operates online shop from the website www.savoniboutique.com (hereinafter referred as “the Seller”).

Customer Care Email: hello@savoniboutique.com

Phone+371 26633435 

These Sales Terms and Conditions govern sales of goods by the Seller through the online channel  www.savoniboutique.com only.

Most of the goods sold are jewelry, as well as other items.

Eligible customers are consumers. The Seller does not sell goods through the online channel www.savoniboutique.com to business entities, incl. individual proprietorships and self-employed persons acting in their business capacity.


All information about goods offered for sale is available on the website www.savoniboutique.com

Customer, who is willing to buy goods, should navigate through the website  www.savoniboutique.com up to the particular page, where a full description of a particular item is available, then select a desired item, and fill in other information, if applicable, and press the button “ADD TO CART” to add it to the customer’s virtual shopping cart.

After the all desired items are added to the shopping cart, the customer should navigate to the shopping cart, by pressing the icon of it in the right top corner of the screen, to check its content, and it is the customer’s obligation to review if all information in the shopping cart is correct, and if not, then to take necessary corrective action:

  • either delete incorrect items in the shopping cart,
  • and/ or add another item to the shopping cart, as described above.

Further customers should proceed to make payment after receiving the bill or through the home page. 

Upon filling in all necessary information as requested and executing a payment option, the customer will receive an email confirming the order.

Payment methods include the followings: payment cards, Paypal, google pay, and shop pay.


Separate delivery charges may be reflected as separate items in the shopping basket, if applicable.

Prices of all items for delivery to addresses within the European Union Value-Added Tax (VAT)  area are inclusive value added tax.

Prices for all items beyond European Union VAT area, as indicated are exclusive of value-added tax.

Price includes delivery as per the delivery option as described under the “DELIVERY” headline of these terms and conditions.

For delivery to addresses that are beyond of European Union VAT area or/and beyond European Union Customs territory, it is the responsibility of the customer to proceed with the customs clearance procedure, incl. all applicable fees and charges, and be responsible for payment of all import custom duties, sales taxes and similar, if any.

Any refunds to a customer will not include any import taxes and duties paid by a customer, customs clearance, and related or similar charges. It is the customer’s responsibility to proceed in accordance with the applicable laws of a country of importation to get a refund or waiver for such taxes and charges.

The Seller may provide to customer information about applicable customs exemption limits and rules in a country of destination, and about procedures for the refund of import taxes and similar charges, but this information in no case forms legal advice, and the Seller is not responsible for the accuracy of such information or consequences of its use.


We accept online only those orders for which payment can be settled via the website www.savoniboutique.com

We accept payments through the website www.savoniboutique.com only for customers, having billing and shipping addresses in the countries available for the selection on the website menu.

The Seller will accept an order only after the specific payment option is fully completed.


We accept orders online only for deliveries to addresses in the countries and territories that are listed in the selection menu of shipping addresses on the https://savoniboutique.com/pages/shipping

Delivery is undertaken with priority postal parcel service / small packet and may include courier delivery, and it takes usually 10-15 business days to deliver.

Solely customer is responsible for the accuracy of the delivery address.

Shall a customer miss the delivery or a shipment of goods was not possible to deliver because of a customer fault, and a shipment was sent back to the Seller, the contract is to be considered rescinded, and the Seller will refund the customer full purchase price of goods less a charged to a customer delivery charge, and any direct costs, associated with shipping back, incl. customs clearance costs, to the customer’s original payment method within 14 days after receiving a shipment back.

We offer free shipping for every purchase over 100€! For orders below 100€ please see the shipping rates on the following page: 




The Customer has the right to refuse the ordered Product within 14 days of receiving it by sending a letter of refusal to the Seller by e-mail hello@savoniboutique.com to receive the Waiver Form.

The Customer is obliged to return the product to the Seller within 10 days of sending the refusal letter. All expenses incurred in connection with sending the Product back to the Seller shall be covered by the customer. Returned goods must be delivered to the Buyer at the address which we will be specified depending on the customer's location.

The refund is made using the same means of payment that the customer used to make the transaction.

The seller returns the amount of money paid for the product within 10 working days from the moment of returning the Product. The Seller reserves the right not to refund the payment for the Product and service until the Customer has returned the product or submitted documents confirming the delivery of the Product.

The buyer cannot exercise the right of withdrawal:

  • if the ordered goods are made directly for the Buyer according to an individual order;
  • if the product is damaged


This contract is governed by the laws of the Republic of Latvia.